The pressures of liberalization and integration of Indian economy with those of global economies have inspired nearly 58% of Government employees to raise their efficiency and productivity levels by 35-40% and shed their lethargy which was so rampant and visible during closed economies days, according to latest findings undertaken by The Associated Chambers of Commerce and Industry of India (ASSOCHAM).
However, remaining 42% of this lot improved on their efficiency and productivity levels by about 12 to 27% especially in non key core sectors that function under various government departments, add the Chamber's estimates.
The estimates incorporated in a Paper on `Comprehensive Analysis of `Govt. Employees Manpower Productivity' in which views of 770 Higher and Middle Management Executives from PSUs and government departments were elicited, however, reveal that pressures of economic openness and global integrations are primarily responsible for this positive development.
Releasing the analysis, the ASSOCHAM President, Mr. Venugopal N. Dhoot said that the analysis discloses that 446 employees from PSUs, Ministries and various departments of Govt. of India have enhanced their productivity and efficiency levels by between 35 to 40% and drove the maximum satisfaction levels out of it. Approx. 369 of such employees productivity levels have improved between 12 to 27%.
The maximum productivity ratio was witnessed among 65% infrastructure PSUs employees who have hiked their productivity by 32-40%. Access of technology, improved working culture and passion for producing results were the other key factors which inspired the employees to work beyond 48-60 hours in a week's time to accomplish their assigned duties, projects etc. on lines with those of private and MNC's employees.
The highest productivity ratio of PSUs employees are seem in utilities such as NTPC, BHEL, Oil PSUs like ONGC, IOC, HPCL and NMDC, GAIL, EIL, SAIL, Power Grid, HAL, NALCO, ECGC, STC, NBCC, ITPO, DMRC, MMTC, HUDCO, HAL, Rashtriya Ispat Nigam Ltd., PTC etc. The reflection of higher productivity and efficiency are amply seem in their balance sheet of last many years, pointed out Mr. Dhoot.
The analysis also revealed that employees of Ministries who have also enhanced their efficiency by 24-35% include Finance, Commerce & Industry, Railway, Communication & IT, External Affairs, Civil Aviation, Petroleum & Natural Gas, Power, IT, Corporate Affairs, I&B, Tourism, Science & Technology, Mines & Steel, Youth Affairs & Sports. Other departments like Housing and Urban Poverty Alleviation, Labour & Employment, Law & Justice, New & Renewable Energy, Health & Family Welfare have also witnessed jump and escalation in productivity and efficiency levels.
The productivity and efficiency levels during closed economies days were never seen going beyond 25% as the employees were hardly prepared for challenging assignments as their were no pressures which promoted lethargy and dormancy.
ASSOCHAM ANALYSIS ON GOVT. EMPLOYEES PRODUCTIVITY & EFFICIENCY
Govt. Sectors | % of Efficiency & Productivity |
58% Government Employees include PSUs & Ministries | 35-40 |
42% Government Employees | 12-27 |
Higher productivity by PSUs employees through working hours of 48-60 hours in a week | 35-40 |
Ministries & Deptt. Employees | 24-35 |
Other Key Findings
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However, performance of PSUs employees like BSNL, Air India, Airports Authority of India, Cement Corporation, Education Consultants India Ltd., Food Corporation, Coal India, Pawan Hans, Central Warehousing Corpn., PDIL etc. are witnessing lower and stagnate between 12-27%.
The analysis also revealed that over 27% youths have now also attracted to join public sector undertakings like ONGC, NTPC, IOC, BHEL, HPCL, EIL, ECGC in view of their best performance, higher salary packages supported by five-star hospitals medical facilities during the service & after retirement, ample leaves and job security.
Most of the sick PSUs like National Textile Corpn., National Film Development Corpn., ITI, Hindustan Copper, Fertilisers & Chemical Travancore (FACT), HMT etc. are loosing their relevance which subsequently affecting the performance of their employees. Employees in Ministries like Personnel, Public Grievances & Pensions, Chemicals & Fertilisers, Culture, Parliamentary Affairs, Consumer Affairs, Food & Public Distribution, Heavy Industries, Minority Affairs, Tribal Affairs, Water Resources are working below performance level of the other Ministries and their productivity levels are stands at 12-23%.
The analysis further revealed that not only higher cadre employees but employees in middle level are also performing up to the mark in the identified PSUs and Ministries.
To enhance their productivity level, the Chamber has recommended that Time Management, Weekly/Monthly Monitoring of Work & Projects can be an effective instrumental provided each cadre in the government adopt it seriously.